We want you to feel confident when shopping with REMAZE Sounds, knowing that your money isn’t wasted on a product that doesn’t meet your expectations.

We prioritize quality and customer satisfaction, which is why we offer a 3-day money-back guarantee on all sound packs.

If a pack doesn’t meet your needs, contact us with your order number and a brief explanation of why you’re dissatisfied, and we’ll assist you with the refund process.

Important Information:

• No full refunds for bundles: Only partial refunds corresponding to individual sound packs are offered.
• No use after refund: After a refund, you lose the right to use the files from that pack. In cases of suspected fraud, we reserve the right to deny refunds.
• No withdrawal right after download: The EU’s 14-day withdrawal policy does not apply once the files have been downloaded. We can see download history through our service providers.
• One refund per 6 months: After an approved refund, you must wait 6 months before requesting another one.
• Detailed explanation required: When requesting a refund, you must clearly describe the reason.
• No refunds for incorrect purchases: Always double-check your order before completing your purchase.

If you have any questions about our refund policy, contact us [link], and we’ll be happy to help!